{"id":999,"date":"2023-06-07T09:34:02","date_gmt":"2023-06-07T00:04:02","guid":{"rendered":"https:\/\/softasia.jp\/blog\/?p=999"},"modified":"2023-05-18T09:36:09","modified_gmt":"2023-05-18T00:06:09","slug":"salesforce%ef%bc%88%e3%82%bb%e3%83%bc%e3%83%ab%e3%82%b9%e3%83%95%e3%82%a9%e3%83%bc%e3%82%b9%ef%bc%89%e3%81%af%e4%bd%95%e3%81%8c%e3%81%99%e3%81%94%e3%81%84%ef%bc%9f%e3%80%90%e5%b0%8e%e5%85%a5%e5%8a%b9","status":"publish","type":"post","link":"https:\/\/softasia.jp\/blog\/offshore\/999\/","title":{"rendered":"Salesforce\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff09\u306f\u4f55\u304c\u3059\u3054\u3044\uff1f\u3010\u5c0e\u5165\u52b9\u679c\u3068\u6ce8\u610f\u70b9\u3092\u89e3\u8aac\u3011"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-1000\" src=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/Salesforce-very.png\" alt=\"\" width=\"1280\" height=\"720\" srcset=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/Salesforce-very.png 1280w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/Salesforce-very-300x169.png 300w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/Salesforce-very-1024x576.png 1024w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/Salesforce-very-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u300c\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306b\u3001\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3057\u3066\u3001\u6210\u679c\u3092\u51fa\u3057\u305f\u3044\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300c\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u304c\u826f\u3044\u3068\u805e\u304f\u304c\u3001\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u5f79\u7acb\u3064\u306e\u304b\u77e5\u308a\u305f\u3044\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300c\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u306a\u3089\u3001\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308b\u65b9\u6cd5\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u65b9\u6cd5\u304c\u77e5\u308a\u305f\u3044\u300d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a\u60a9\u307f\u3084\u7591\u554f\u306b\u5fdc\u3048\u308b\u8a18\u4e8b\u3067\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306f\u3001\u6570\u591a\u304f\u306e\u4f01\u696d\u304c\u696d\u52d9\u52b9\u7387\u5316\u3084\u58f2\u4e0a\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9\u578b\u306eCRM(Customer Relationship Management)\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #ff0000;\">\u3057\u304b\u3057\u3001\u305d\u306e\u591a\u6a5f\u80fd\u6027\u3086\u3048\u306b\u3001\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3059\u3079\u304d\u304b\u60a9\u3080\u65b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3059\u3054\u3044\u3068\u8a00\u308f\u308c\u308b\u6a5f\u80fd\u3084\u52b9\u679c\u3001\u5c0e\u5165\u6642\u306b\u62bc\u3055\u3048\u3066\u304a\u304f\u3079\u304d\u6ce8\u610f\u70b9\u3082\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3092\u8aad\u3080\u3053\u3068\u3067\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u7406\u89e3\u304c\u6df1\u307e\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3084\u7af6\u4e89\u529b\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305c\u3072\u3001\u672c\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#i\"><span class=\"toc_number toc_depth_1\">1<\/span> \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3059\u3054\u3044\u6a5f\u80fd\u3092\u89e3\u8aac<\/a><ul><li><a href=\"#i-2\"><span class=\"toc_number toc_depth_2\">1.1<\/span> \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a><\/li><li><a href=\"#i-3\"><span class=\"toc_number toc_depth_2\">1.2<\/span> \u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/a><\/li><li><a href=\"#i-4\"><span class=\"toc_number toc_depth_2\">1.3<\/span> \u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u6a5f\u80fd<\/a><\/li><\/ul><\/li><li><a href=\"#i-5\"><span class=\"toc_number toc_depth_1\">2<\/span> \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u5c0e\u5165\u52b9\u679c<\/a><ul><li><a href=\"#i-6\"><span class=\"toc_number toc_depth_2\">2.1<\/span> \u58f2\u4e0a\u5411\u4e0a<\/a><\/li><li><a href=\"#i-7\"><span class=\"toc_number toc_depth_2\">2.2<\/span> \u9867\u5ba2\u7ba1\u7406\u306e\u52b9\u7387\u5316<\/a><\/li><li><a href=\"#i-8\"><span class=\"toc_number toc_depth_2\">2.3<\/span> \u793e\u5185\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584<\/a><\/li><\/ul><\/li><li><a href=\"#i-9\"><span class=\"toc_number toc_depth_1\">3<\/span> \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9<\/a><ul><li><a href=\"#i-10\"><span class=\"toc_number toc_depth_2\">3.1<\/span> \u660e\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a<\/a><\/li><li><a href=\"#i-11\"><span class=\"toc_number toc_depth_2\">3.2<\/span> \u793e\u5185\u6559\u80b2\u306e\u5b9f\u65bd<\/a><\/li><li><a href=\"#i-12\"><span class=\"toc_number toc_depth_2\">3.3<\/span> \u30c7\u30fc\u30bf\u79fb\u884c\u3068\u6574\u5408\u6027\u306e\u78ba\u4fdd<\/a><\/li><li><a href=\"#i-13\"><span class=\"toc_number toc_depth_2\">3.4<\/span> \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u62e1\u5f35\u6027\u306e\u30d0\u30e9\u30f3\u30b9<\/a><\/li><li><a href=\"#i-14\"><span class=\"toc_number toc_depth_2\">3.5<\/span> \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56<\/a><\/li><\/ul><\/li><li><a href=\"#i-15\"><span class=\"toc_number toc_depth_1\">4<\/span> \u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2><span id=\"i\"><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3059\u3054\u3044\u6a5f\u80fd\u3092\u89e3\u8aac<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-1001\" src=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920.jpg 1920w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920-300x200.jpg 300w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920-1024x683.jpg 1024w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920-768x512.jpg 768w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/digital-marketing-gc2d51abe1_1920-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h3><span id=\"i-2\"><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306f\u3001\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u72ec\u81ea\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u8fc5\u901f\u306b\u69cb\u7bc9\u30fb\u30c7\u30d7\u30ed\u30a4\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eForce.com\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u4e0d\u8981\u3067\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u958b\u767a\u304c\u53ef\u80fd\u3067\u3001\u624b\u8efd\u306b\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7279\u306bAppExchange\u3068\u3044\u3046\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u3067\u306f\u3001\u6570\u5343\u3082\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u63d0\u4f9b\u3055\u308c\u3066\u304a\u308a\u3001\u7c21\u5358\u306b\u6a5f\u80fd\u306e\u8ffd\u52a0\u3084\u62e1\u5f35\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u3048\u3070\u3001\u4f01\u696d\u306e\u696d\u52d9\u52b9\u7387\u5316\u3084\u6210\u9577\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-3\"><span style=\"font-weight: 400;\">\u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u304c\u4fbf\u5229\u3067\u3059\u3002<\/span><\/p>\n<p><strong>\u306a\u305c\u306a\u3089\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u610f\u601d\u6c7a\u5b9a\u3092\u6700\u9069\u5316\u3067\u304d\u308b\u305f\u3081\u3002<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306b\u306fEinstein Analytics\u3068\u3044\u3046\u30c7\u30fc\u30bf\u5206\u6790\u30c4\u30fc\u30eb\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304c\u30d3\u30b8\u30e5\u30a2\u30eb\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u69d8\u3005\u306a\u30c7\u30fc\u30bf\u3092\u7c21\u5358\u306b\u30c7\u30fc\u30bf\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u7d71\u8a08\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u4e88\u6e2c\u5206\u6790\u3082\u884c\u3048\u308b\u305f\u3081\u3001\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u6226\u7565\u7b56\u5b9a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u3084\u4e88\u6e2c\u5206\u6790\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u306e\u610f\u601d\u6c7a\u5b9a\u3084\u6226\u7565\u7b56\u5b9a\u3092\u6700\u9069\u5316\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-4\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u6a5f\u80fd<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u500b\u3005\u306e\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7279\u306b\u4e0b\u8a18\u306e\u6a5f\u80fd\u3092\u4f7f\u3046\u3068\u3088\u3044\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Service Cloud\u3092\u5229\u7528\u3059\u308b\u3068\u3001\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7d71\u5408\u3057\u3066\u9867\u5ba2\u5bfe\u5fdc\u304c\u53ef\u80fd<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Einstein AI\u3092\u6d3b\u7528\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u6a5f\u80fd\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u81ea\u52d5\u7684\u306b\u5fdc\u7b54\u3057\u3001\u52b9\u7387\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u69cb\u7bc9\u53ef\u80fd<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3057\u3066\u304f\u308c\u308b\u305f\u3081\u3001\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u3066\u304f\u308c\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-5\"><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u5c0e\u5165\u52b9\u679c<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-1002\" src=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920.jpg 1920w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920-300x200.jpg 300w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920-1024x683.jpg 1024w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920-768x512.jpg 768w, https:\/\/softasia.jp\/blog\/wp-content\/uploads\/2023\/04\/innovation-g5ad1583b5_1920-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h3><span id=\"i-6\"><span style=\"font-weight: 400;\">\u58f2\u4e0a\u5411\u4e0a<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u58f2\u4e0a\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4e0b\u8a18\u306e\u6a5f\u80fd\u304c\u58f2\u308a\u4e0a\u3052\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u3084\u3059\u3044\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales Cloud\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3084\u60c5\u5831\u5171\u6709\u306e\u6539\u5584\u304c\u3067\u304d\u3001\u5546\u8ac7\u306e\u6210\u7d04\u7387\u304c\u5411\u4e0a\u304c\u898b\u8fbc\u307e\u308c\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Marketing Cloud\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3084\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u5c55\u958b\u53ef\u80fd<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u304c\u52b9\u7387\u5316\u3055\u308c\u3001\u58f2\u4e0a\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-7\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u7ba1\u7406\u306e\u52b9\u7387\u5316<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u7ba1\u7406\u304c\u52b9\u7387\u5316\u3055\u308c\u3001\u4f01\u696d\u306f\u3088\u308a\u826f\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4e0b\u8a18\u306e\u6a5f\u80fd\u304c\u52b9\u7387\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">CRM\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3068\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u3084\u9069\u5207\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u53ef\u80fd<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Service Cloud\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u5bfe\u5fdc\u5c65\u6b74\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7ba1\u7406\u304c\u52b9\u7387\u5316\u3055\u308c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-8\"><span style=\"font-weight: 400;\">\u793e\u5185\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u793e\u5185\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u6539\u5584\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chatter\u3068\u3044\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u793e\u5185\u306e\u60c5\u5831\u5171\u6709\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u8fc5\u901f\u306a\u610f\u601d\u6c7a\u5b9a\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u4f7f\u3063\u3066\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u3084\u30bf\u30b9\u30af\u306e\u9032\u6357\u72b6\u6cc1\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u9593\u306e\u5354\u529b\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u696d\u52d9\u52b9\u7387\u3084\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-9\"><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9<\/span><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-10\"><span style=\"font-weight: 400;\">\u660e\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u660e\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><span style=\"color: #ff0000;\">\u4f55\u3092\u6539\u5584\u3059\u308b\u304b\u306e\u76ee\u6a19\u304c\u660e\u78ba\u3067\u306a\u3044\u3068\u3001\u305b\u3063\u304b\u304f\u5c0e\u5165\u3057\u305f\u306e\u306b\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u611f\u3058\u306b\u304f\u3044\u304b\u3089<\/span>\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6539\u5584\u3059\u308b\u76ee\u6a19\u304c\u660e\u78ba\u3067\u306f\u306a\u3044\u72b6\u614b\u3067\u5c0e\u5165\u3059\u308b\u3068\u3001\u4f01\u696d\u306b\u3069\u306e\u304f\u3089\u3044\u5229\u76ca\u3092\u3082\u305f\u3089\u3059\u304b\u308f\u304b\u3089\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001\u4f01\u696d\u306e\u3069\u306e\u3088\u3046\u306a\u76ee\u6a19\u3092\u89e3\u6c7a\u3057\u305f\u3044\u304b\u3089\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u306e\u304b\u4e8b\u524d\u306b\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u304b\u3089\u539f\u56e0\u3092\u77e5\u308a\u305f\u3044\u3001\u52b9\u7387\u7684\u306b\u55b6\u696d\u6d3b\u52d5\u304c\u884c\u3048\u3066\u3044\u306a\u3044\u306e\u3067\u89e3\u6d88\u3057\u305f\u3044\u306a\u3069\u6539\u5584\u3059\u308b\u3082\u306e\u304c\u4f55\u304b\u628a\u63e1\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u306a\u3089\u660e\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a\u3092\u3057\u3066\u3001\u52b9\u679c\u7684\u306a\u6d3b\u7528\u3084\u6539\u5584\u6d3b\u52d5\u306b\u3064\u306a\u3052\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-11\"><span style=\"font-weight: 400;\">\u793e\u5185\u6559\u80b2\u306e\u5b9f\u65bd<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u5c0e\u5165\u6642\u306b\u306f\u3001\u793e\u5185\u6559\u80b2\u306e\u5b9f\u65bd\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400; color: #ff0000;\">\u6295\u8cc7\u52b9\u679c\u304c\u4f4e\u4e0b\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u793e\u5185\u6559\u80b2\u304c\u5341\u5206\u3067\u306a\u3044\u5834\u5408\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u6d3b\u7528\u304c\u9045\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u3057\u305f\u306e\u306b\u4f7f\u308f\u308c\u305a\u3001\u696d\u52d9\u304c\u6539\u5584\u3057\u306a\u3044\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u5c0e\u5165\u6642\u306b\u5fb9\u5e95\u3057\u305f\u793e\u5185\u6559\u80b2\u3092\u884c\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u304c\u30b7\u30b9\u30c6\u30e0\u3092\u7406\u89e3\u3057\u3066\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u9069\u5207\u306a\u7814\u4fee\u3084\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u3068\u3088\u3044\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u793e\u5185\u6559\u80b2\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u7406\u89e3\u304c\u65e9\u307e\u308a\u3001\u5c0e\u5165\u5f8c\u306e\u52b9\u679c\u304c\u6700\u5927\u5316\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"i-12\"><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u79fb\u884c\u3068\u6574\u5408\u6027\u306e\u78ba\u4fdd<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 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